Business Configuration Engineer

Description:

We are looking for a Business Configuration Engineer to join our telecom team in Riyadh. The ideal candidate will bring strong hands-on experience with Oracle databases and Ericsson EMM, in addition to expertise in service configuration, systems integration, and performance troubleshooting within Ericsson environments.

Key Responsibilities:

✔️ Handle product and service configuration using the Ericsson Catalogue
✔️ Execute integration and migration activities
✔️ Conduct system, module, and acceptance testing
✔️ Perform post-activity testing and support continuous improvement
✔️ Troubleshoot configuration issues and escalate when necessary
✔️ Maintain E2E technical understanding and contribute to procedures and process enhancement
✔️ Attend technical meetings and represent configuration team activities
✔️ Ensure accountability for changes introduced to the network or internal procedures

Duties and Activities:

✔️ Manage 2nd-level operation/restoration and trouble reports
✔️ Handle change requests and maintain detailed change tracking
✔️ Investigate disturbances and conduct performance and traffic analysis
✔️ Ensure functional/system test cases align with design
✔️ Work night shifts and remain available 24/7 during special events and emergencies

🔶 Priority Skills (Highly Preferred):

✔️ Strong Oracle DB administration experience
✔️ Hands-on experience with Ericsson EMM
Additional Required Skills & Experience:
✔️ Strong Linux system administration
✔️ SQL scripting and Unix Shell scripting
✔️ Basic programming (Core Java preferred)
✔️ Experience with JBoss, SOAP UI, Load Balancers, REST APIs
✔️ Solid understanding of IP networking and system integration
✔️ Knowledge of virtual machines and cloud deployments
✔️ Familiarity with DNS, FQDNs, and trace analysis
✔️ Experience working with Ericsson Catalogue and network diagrams
General Competencies:
✔️ Strong analytical and investigative mindset
✔️ Fluent in English (written and spoken)
✔️ Flexible, methodical, and responsive to dynamic environments
✔️ Able to work independently and under tight deadlines
✔️ Willingness to work shifts and during critical network activities