Client Coordinator

Description:

Responsibilities:

• Manage patient appointments and phone calls.
• Introduce clients to new services, promotions, and offers.
• Orient new clients to the clinic's offerings.
• Conduct tours for new clients, showcasing treatment rooms.
• Explain pricing for initial services.
• Confirm bookings and follow up on no-shows and cancellations.
• Promote and upsell new services and products.
• Present promotions, offers, and package options.
• Actively engage in sales of packages, memberships, vouchers, and products.

Qualifications:

• Proficient in English and Arabic (spoken and written).
• Strong customer service and sales skills.
• Organizational and time management abilities.
• Initiative, decision-making, and problem-solving skills.
• Proficiency in Microsoft Office.
• Ability to build rapport with clients.
• Competence in reading and understanding written materials.
• Report generation skills.
• Strong negotiation abilities.