Client Operational Specialist

Description:

Job duties for the position of operations specialist:

- Track and analyze important reports, such as budgets and operational activities, for example, to identify areas where positive changes can be made.

- Determine customer needs by observing consumers, collecting surveys about their experience, and then analyzing their feedback to form an accurate perception of business goals.

- Develop new development plans with the aim of achieving harmony between effective business operations and customer satisfaction.

- Working as a link between all different departments to achieve the best results.

Skills needed for the job of operations specialist:

- Ability to use Microsoft Office programs, especially Word and Excel.

- Have strong analytical skills and teamwork skills.

- Ability to work under a flexible schedule.

- Knowledge of content management systems.

-Experience from 1-2 year.