Cx Engineer

Description:

If you’re someone who thrives at the intersection of technology and customer experience, this role is for you.

🔹 What we’re looking for:
• 3+ years of experience in Contact Center / CCaaS solutions
• Hands-on experience with platforms like Five9 and Zoom Contact Center
• Strong understanding of cloud environments and integrations
• Experience in designing and deploying contact center solutions
• Relevant certifications in CCaaS / Contact Center design & implementation
• A degree in Computer Engineering, Computer Science, or related field

🔹 What you’ll do:
• Design, implement, and optimize CX solutions for enterprise clients
• Work closely with customers to transform their contact center operations
• Integrate AI, voicebots, and digital channels into seamless CX journeys
• Be part of innovative projects shaping the future of CX in the region