IT Support

Description:

Key Responsibilities:

🔹 Provide first-line technical support for hardware, software, printers, and network-related issues.
🔹 Install, configure, and maintain desktops, laptops, operating systems, and business applications.
🔹 Troubleshoot and resolve IT incidents promptly to minimize downtime.
🔹 Support end users with system access, email, Microsoft Office, and other IT services.
🔹 Set up and maintain IT equipment for new employees and workstations.
🔹 Monitor IT systems and escalate complex technical issues when necessary.
🔹 Maintain accurate IT documentation, asset inventories, and support records.
🔹 Ensure compliance with company IT policies, security standards, and best practices.

✅ Qualifications & Requirements:

🔹 Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field.
🔹 Minimum 1 year of experience in an IT Support or Help Desk role.
🔹 Strong troubleshooting and problem-solving skills.
🔹 Experience supporting Windows operating systems, Microsoft Office, and common business applications.
🔹 Basic knowledge of networking, printers, and computer hardware maintenance.
🔹 Excellent communication, customer service, and teamwork skills.
🔹 Willingness to work in an industrial environment.

🌟 What We Offer:

🔹 Competitive salary and benefits package.
🔹 Career development and learning opportunities.
🔹 Professional and supportive work environment.
🔹 Opportunity to work with a leading industrial company in Saudi Arabia