Logistics & Operations

Description:

RESPONSIBILITIES:
• OVERSEE SHIFT MANAGEMENT AND ROSTER ADHERENCE FOR DELIVERY STAFF AND LOGISTICS ASSOCIATES
• ENSURE TIMELY PUT AWAY AND PICKUP OF STOCK TRANSFERS
• MINIMIZE DELIVERY BREACHES AND ENSURE ON-TIME HANDOVER OF ORDERS
• MANAGE CUSTOMER COMPLAINTS AND ENSURE QUICK RESOLUTION
• HANDLE ESCALATIONS AND MAINTAIN A SAFE WORK ENVIRONMENT
• CONDUCT STAFF TRAINING ON WAREHOUSE PROCESSES
• MONITOR KPIS SUCH AS DELIVERY BREACH %, PRODUCTIVITY, AND SHIFT ADHERENCE
REQUIREMENTS:
• BACHELOR'S DEGREE (MINIMUM)
PROFICIENCY IN EXCEL/GOOGLE SHEETS
• INVENTORY MANAGEMENT & LOGISTICS EXPERIENCE