Operations Manager

Description:

We are seeking a world-class Operations Manager with a proven track record in Tier-1 International QSR Brands.
This is a high-stakes leadership role requiring a process-driven professional who understands how to scale international standards across a diverse portfolio. You will be responsible for P&L, operational efficiency, and guest experience across all outlets.

Key Responsibilities:
International Standard Implementation: Execute and maintain the "Gold Standard" of operational excellence, ensuring consistency in product quality and service.
Multi-Unit Management: Oversee daily operations for multiple outlets, focusing on workflow optimization, waste reduction, and labor efficiency.
P&L & Financial Accountability: Take full ownership of operational budgets, COGS, and labor costs to maximize profitability.
Performance Culture: Drive performance through rigorous KPIs, standardized SOPs, and regular site audits.
Compliance & Safety: Ensure 100% adherence to international food safety protocols (HACCP/ISO 22000) and local Baladiya regulations.
Team Leadership: Lead, train, and mentor a diverse workforce, building a pipeline of talent capable of meeting high-growth targets.

Qualifications & Requirements:
Mandatory Experience: Minimum 5+ years of leadership experience specifically within an International QSR Chain (e.g., McDonald’s, KFC, Burger King, Texas Chicken, etc.).

Franchise Expertise: Deep understanding of international franchise operating systems, audit requirements, and brand compliance.
Skills: Mastery of QSR unit economics, P&L management, and data-driven decision-making.

Education: Bachelor’s degree in business, Hospitality, or Restaurant Management.
Language: Fluency in English is required (Arabic is a plus).
Location: based in or willing to relocate to Saudi Arabia.

What We Offer:
A career-defining role in a high-growth group.
The platform to influence strategy and operational DNA at a group level.
A competitive executive compensation package.