Clinic Front Desk

Description:

Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Schedule appointments and manage the clinic's appointment calendar efficiently
• Answer phone calls, emails, and inquiries promptly and address patient needs or concerns
• Verify patient information, insurance details, and medical history accurately
• Assist patients with completing necessary forms and paperwork
• Selling monthly packages and products
• Maintain a clean and organized reception area and waiting room
• Coordinate with medical staff to ensure seamless patient flow and timely service delivery
• Adhere to privacy and confidentiality regulations when handling patient information
• Assist with administrative tasks as needed to support clinic operations

Requirements:

• Previous experience as a medical receptionist or in a similar customer service role preferred
• English proficiency is a MUST
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to details
• Proficiency in computer skills
• Ability to multitask and work efficiently in a fast-paced environment
• Compassionate and empathetic attitude towards patients
• Willingness to learn and adapt to new tasks and responsibilities