It Support Specialist

Description:

We seek a Junior IT Support Specialist to provide technical assistance, troubleshoot IT issues, and support daily IT operations. The ideal candidate possesses a fundamental understanding of hardware, software, and networking, coupled with a problem-solving aptitude.

**Key Responsibilities:**

- Provide technical support for hardware, software, and network-related issues.
- Install, configure, and maintain computers, printers, and other IT equipment.
- Assist in troubleshooting network connectivity and system performance anomalies.
- Respond promptly to IT support tickets and ensure timely resolutions.
- Support users with email, software, and application-related inquiries.
- Maintain and update IT documentation and asset inventory.
- Assist in system updates, backups, and security measures.