Social Media Moderator

Description:

Key Responsibilities:
🔹 Monitor social media platforms for user-generated content, comments, and messages.
🔹 Respond to inquiries and comments promptly and professionally.
🔹 Enforce community guidelines to maintain a positive online environment.
🔹 Identify and report inappropriate or harmful content.
🔹 Provide feedback to the marketing team on content updates based on user interactions.
🔹 Analyze engagement metrics and deliver insights to enhance strategy.

Qualifications:
✅ Proven experience in social media management or moderation.
✅ Previous experience managing medical accounts is preferred.
✅ Strong communication skills and attention to detail.
✅ Proficiency in social media platforms and tools.
✅ Ability to handle sensitive situations with professionalism and discretion.