System & Cloud Engineer

Description:

Employment Type: Full-Time (1-Year Renewable Contract with transition support if awarded to another MSP)
We are seeking an experienced System & Cloud Engineer to take ownership of physical and virtual infrastructure servers, storage, virtualization platforms, backup/recovery processes, and hybrid cloud resources. This is a hands-on, mission-critical role ensuring system stability, security compliance, and DR readiness while supporting NCA ECC and ISO 27001 requirements.
You’ll work with HPE ProLiant, NetApp, VMware vSphere/ESXi, Veeam, Commvault, and Azure/AWS while collaborating with cross-functional teams, participating in CAB-approved changes, and supporting audits and lifecycle upgrades.
🔑 Key Responsibilities
💻 Server & Virtualization: Administer & patch HPE servers and VMware clusters, tune OS performance, monitor CPU/memory/I/O utilization, maintain logs & configuration baselines.
💾 Storage: Provision and monitor NetApp LUNs, volumes, snapshots; support replication and DR site readiness.
🔄 Backup & Recovery: Configure and monitor Veeam/Commvault jobs, test restorations, document retention policies, and participate in DR drills.
🛠 Preventive Maintenance: Regular diagnostics, firmware upgrades, log reviews, cleanup of obsolete files, security hardening baselines.
☁️ Cloud Operations: Administer Azure/AWS resources (IAM, security groups), maintain secure hybrid connectivity, assist with migration and cost optimization.
📊 Monitoring & Incident Response: Use SolarWinds/ManageEngine for infrastructure health checks, triage alerts, perform RCA, and escalate per SLA.
📑 Documentation & Compliance: Maintain version-controlled SOPs, runbooks, system diagrams, and provide evidence for audits.
🤝 Collaboration & Vendor Support: Work with vendors (HPE, NetApp, VMware) for TAC/RMA cases, coordinate lifecycle refreshes, and participate in service reviews.
Contribute to technology evaluations and process automation opportunities.
🎓 Qualifications
🎓 Bachelor’s degree in IT or related field
⏳ 5–7 years experience in systems administration, virtualization, and cloud operations
📜 Preferred Certifications: MCSA/MCSE, VMware VCP-DCV, NetApp NCDA, Veeam VMCE, AZ-104, AWS SAA, ITIL v4
🛠 Technical Skills
Windows Server (AD, DNS, DHCP, GPO), Linux (RHEL/Ubuntu), VMware vSphere/ESXi & vCenter, NetApp provisioning/replication, Veeam/Commvault backup suites, WSUS/SCCM patching, Azure/AWS security & identity controls, SolarWinds/ManageEngine monitoring tools, security hardening & compliance alignment.
💼 Why Join Us?
You will play a key role in business continuity and cybersecurity compliance, influence infrastructure roadmaps, and support hybrid cloud transformation in a high-visibility environment.