Technical Pastry Sales

Description:

Customer Engagement:

• Recognize, develop and maintain strong relationships with pastry chefs, bakeries, and all foodservice professionals.
• Identify and understand customer needs, provide tailored support with sales closing as top of mind.
• Perform product demonstrations showcasing quality and versatility of our pastry offerings.
• Attend industry events and networking events to promote our brand and build relationships.

Technical Expertise:

• Provide expert advice on pastry products, applications, and trends, knowing chocolate on your fingertips is a plus.
• Offer technical support and troubleshooting for customers, ensuring they achieve the best results with our products.

Training and Development Leadership:

• Schedule and conduct regular training sessions and workshops for clients and internal staff on product usage, sales oriented best practices.
• Prepare sales oriented educational materials and resources to support sales efforts.
• Inspire sales team, exert confidence and support in their sales targets with gusto.
• Organize team planning, plan visits, and strategize their sales activities.

Reporting and Analysis:

• Maintain detailed records of sales activities, customer interactions, and market feedback.
• Analyze sales data to identify trends and areas for improvement.
• Prepare timely and detailed sales reports, present them to upper management with a smile.