Description:
We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
We will rely on you to:
- Oversee and manage the end-to-end claims process, ensuring high levels of accuracy and efficiency.
- Review and analyze insurance claims to determine coverage and eligibility.
- Collaborate with internal teams and external stakeholders to resolve complex claims issues.
- Develop and implement effective claims management procedures and workflows.
- Provide guidance and support to claims handlers, ensuring adherence to company policies and procedures.
- Monitor claims trends and identify areas for process improvement.
What you need to have:
- Bachelor's degree in business administration, Insurance, or a related field.
- 0-2 years of experience in claims operations or a similar role within the insurance industry is a plus.
- Proven ability to manage multiple priorities and meet tight deadlines.
- Excellent verbal and written communication skills in Arabic and English.