Logistics Operations Specialist

Description:

NTF Group is looking for a proactive and experienced Logistics Operations Specialist to manage shipment coordination and daily communication with shipping lines, transport providers, ports, and customers.

Key Responsibilities
• Coordinate shipment activities with shipping lines, transporters, port representatives, and customs clearance teams.
• Monitor shipment schedules, cargo availability, clearance progress, and delivery arrangements to support timely execution.
• Review shipping documents and follow up on operational requirements with the relevant parties.
• Coordinate with internal departments, including customs clearance, transport, warehouse, and customer service.
• Keep customers informed of shipment status and respond promptly to inquiries and operational concerns.
• Identify and resolve operational issues to minimize delays and avoid unnecessary storage, demurrage, and detention charges.
• Maintain accurate shipment records in ERP systems and prepare operational reports.

Requirements
• Saudi nationals only — applications are welcome from both men and women.
• At least 5 years of relevant experience in shipping, freight forwarding, or logistics operations.
• Proven experience dealing directly with shipping lines, transport providers, ports, and customers.
• Strong understanding of shipping documentation and import and export workflows.
• Good command of written and spoken English.
• Proficiency in ERP systems and Microsoft Office, particularly Excel, Word, and Outlook.
• Strong coordination, customer service, follow-up, and problem-solving skills.
• Ability to prioritize tasks, manage multiple shipments, and respond effectively to changing operational requirements.
Salary: To be determined after the interview, based on experience and qualifications