Seller / Field Customer Service

Description:

Mysouq is looking for a Field Seller / Customer Service Representative to engage directly with customers, generate sales, acquire new customers, and provide excellent customer service.
🔹 Key Responsibilities
✅ Visit customers and potential customers to promote Mysouq products and services
✅ Generate new customers and build strong customer relationships
✅ Explain products, pricing, promotions, and ordering procedures
✅ Take and process customer orders accurately
✅ Follow up on orders, delivery, payment, and after-sales service
✅ Handle customer inquiries and complaints professionally
✅ Promote Mysouq through WhatsApp, social media, and digital channels
✅ Achieve assigned sales and customer acquisition targets
✅ Collect market feedback and monitor customer needs and competitor activities
✅ Coordinate with Sales, Warehouse, Delivery, and Customer Service teams
✅ Maintain customer records and submit regular sales/activity reports
🔹 Requirements
✔ 1–3 years of experience in field sales, customer service, retail, e-commerce, or direct selling
✔ Strong communication and customer-handling skills
✔ Sales-oriented with confidence in approaching new customers
✔ Good knowledge of WhatsApp and social media platforms
✔ Comfortable working in the field and visiting customers
✔ Basic computer and reporting skills
✔ English required; Arabic is an advantage
✔ Target-driven, energetic, and well-presented
✔ Saudi driving license preferred