Senior Sales Executive

Description:

Job Accountabilities & Activities

• Developing and sustaining long-lasting relationships with customers.
• Negotiate sales contracts, finalize sales agreements and ensures timely payment of receivables (collections)
• Monitor and reports on market trends, potential projects and competitor activity.
• Responsible to achieve the set sales target.
• Calling potential customers to explain company products and encourage purchases.
• Answering customers' questions and escalating complex issues to the relevant departments as needed.
• Developing in-depth knowledge of company products.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Collaborating with the product & marketing department to ensure that the company is reaching its target audience.
• Informing product Manager of possible product improvements and changes to ensure that company products and Solution offering meet current market needs.
• Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
• Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.
• Collect, complete, and submit all necessary paperwork for new sales within defined Service Level Agreement (SLA) guidelines.