Pharmacy Assistant

Description:

Qualifications amp; Requirements

◾ Bachelor’s degree in Computer Science or a related field.
◾ Up to 3 years of relevant IT support experience.
◾ Good knowledge of troubleshooting hardware, software, operating systems, and basic network issues.
◾ Experience installing, configuring, and maintaining desktops, laptops, printers, scanners, and other IT equipment.
◾ Good understanding of Windows operating systems and common business applications.
◾ Familiarity with basic networking concepts such as TCP/IP, DNS, DHCP, Wi-Fi, and LAN connectivity is preferred.
◾ Ability to create and manage user accounts, access permissions, and password resets.
◾ Familiarity with Microsoft 365, Active Directory, or similar environments is an advantage.
◾ Basic understanding of IT security, endpoint protection, software updates, and access control is preferred..
◾ Ability to maintain accurate IT inventory and asset records.
◾ Strong troubleshooting, communication, and customer-service skills.
◾ Ability to prioritize support requests and work effectively with end users.

🌟 Key Responsibilities
◾ Provide first-level technical support to end users.
◾ Troubleshoot hardware, software, and basic network problems.
◾ Install, configure, and maintain computers, laptops, printers, and other IT equipment.
◾ Install and update operating systems, applications, and required software.
◾ Create and manage user accounts and access permissions.