Service Engineer

Description:

Key Responsibilities
 

• Provides management information and insights on all dimensions of work area performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests.
• Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
• Guides the direct staff to inspect, carry out root cause analysis and recommend corrective actions for critical/rebel units or units with high or repeated call backs.
• Coordinates with OTISLINE to assign call backs within his team.
• Identifies malfunctions in brakes, motors, switches, signal and control systems, using test equipment.
• Adjusts safety controls, counterweights, door mechanisms, and components such as valves, ratchets, seals, and brake linings.
• Inspects wiring connections, control panel hookups, door installations and alignments and clearances of cars and hoistways to ensure equipment health.
• Guides the direct staff to disassemble defective units, and repair or replace parts such as locks, gears, cables, and electric wiring.
• Inspects, tests and measures completed work by direct staff to verify conformance to standards or repair requirements.
• Maintains log books that detail all repairs and checks performed.
• Checks that safety regulations and building codes are met, and completes service reports verifying conformance to safety standards.
• Inspects and monitors work areas, examining tools and equipment, and providing employee safety training to prevent, detect and correct unsafe conditions or violations of procedures and safety rules.
• Conducts or arranges for direct staff training in safety, repair, or maintenance techniques, operational procedures, or equipment use

Minimum Qualifications

• Bachelor’s degree in business/engineering or equivalent
• Minimum of 5 years of relevant experience in field operations in a construction/engineering organization
• At least 2 years in positions of progressively increasing responsibilities
• Fluent written and spoken English essential, Arabic preferred