Account Manager

Description:

Requirements:

• Act as the primary point of contact for clients, ensuring their needs and expectations are met throughout the event planning and execution process
• Understand client needs and objectives, presenting them with tailored proposals and solutions
• Answer RFPs and create quotations for events
• Manage event budgets, contracts, and timelines
• Coordinate with in-house Project Managers and other departments for timely delivery of services and products, ensuring excellent customer satisfaction
• Oversee event logistics, including setup, teardown, and onsite management
• Provide post-event reports and analysis to clients
• Track commercial terms and financial deliverables
• Work closely with the assigned Project Manager to deliver a best-in-class project
• Develop and maintain strong relationships with clients and stakeholders
• Oversee clients' projects from beginning to completion, striving to achieve client satisfaction
• Provide regular status updates to clients and handle any changes or issues that may arise

Requirements

• Bachelor's degree in Event Management, Business Administration, or a related field
• Minimum of 5 years of experience in event/exhibition planning and management, preferably in an agency/client-facing role
• Strong organizational, client, and project management skills
• Able to work and perform independently without constant supervision
• Ability to manage multiple projects simultaneously and work under tight deadlines
• Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical audiences
• Detail-oriented and highly organized
• Proficient in Microsoft Office, CRM, and event management software and tools
• Willingness to work flexible hours, including evenings and weekends, as required
• Willingness to travel for events as required
• Fluent in Arabic and English (both writing and speaking)