General Manager

Description:

Key Responsibilities:
 

• Oversee the agency's day-to-day operations, ensuring smooth workflow and high-quality service delivery.
• Develop and implement operational strategies to drive growth and efficiency.
• Build and maintain strong relationships with clients, understanding their needs and delivering tailored PR solutions.
• Lead business development efforts to identify and secure new clients and opportunities.
• Manage and mentor a team of PR professionals, fostering a collaborative and high-performance work environment.
• Ensure all client projects are delivered on time and within scope and budget.
• Monitor industry trends and competitor activities to stay ahead in the market.
• Handle client escalations and resolve issues promptly and effectively.
• Prepare and present regular operational reports to senior management.