Operations Coordinator

Description:

Job Responsibilities:

• Answering phone calls and effectively addressing customer inquiries.
• Welcoming and receiving all guests, trainees, and clients of the institute.
• Coordinating training courses within the institute, ensuring their smooth organization.
• Preparing comprehensive files that contain trainee information and details of accredited courses.
• Responding to official emails and communicating with relevant stakeholders.
• Regularly reviewing the institute's needs and providing necessary reports.
• Overseeing all administrative matters within the institute to ensure smooth operations.

Required Skills:

• Effective communication skills with the ability to interact with the public.
• Proficiency in English.
• Excellent computer skills.

Additional Requirements:

• Willingness to work flexible and variable hours according to the institute's needs.