Director Of Guest Management

Description:

This role requires a strategic thinker and hands-on professional to manage and optimize the use of CRM systems and data analytics tools. The successful candidate will be responsible for analyzing datasets, driving insights, improving CRM functionality, and supporting departments with data-driven decisions that enhance service delivery and citizen engagement.

🤼 Director of Guest Management

Lead all aspects of guest journey planning and execution for high-profile events. The ideal candidate is both a strategic thinker and a hands-on operator, capable of designing robust guest management processes while seamlessly delivering them on-site. This role requires strong leadership, excellent communication skills, and a deep understanding of hospitality, protocol, and guest experience at scale.