Key Account Manager

Description:

Building and Nurturing Relationships: Act as the main point of contact for key clients, fostering strong, long-term relationships.

Understanding Client Needs: Gain deep knowledge of clients' business goals and challenges to provide tailored solutions.

Sales and Business Development: Identify opportunities to grow business within key accounts and meet sales targets.

Strategic Planning: Develop account strategies to maximize client satisfaction and retention.

Cross-Functional Coordination: Collaborate with internal teams (e.g., product development, customer support) to ensure client requirements are met.

Negotiation and Contract Management: Handle contract discussions and negotiate terms to achieve win-win outcomes.

Performance Monitoring: Track and report on key account metrics and progress.