Major Incident Manager

Description:

 Experience Required:
• End-to-end management of major IT incidents
• Leading response to service disruptions
• Coordinating technical teams and stakeholder communication
• Ensuring fast resolution to minimize business impact

🔹 Key Requirements:
• 8+ years of experience in incident management (preferably in banking or telecom)
• Strong background in network/system administration and architecture
• Hands-on with diagnostic and monitoring tools
• Deep understanding of IT infrastructure, security, and ITIL frameworks
• Familiarity with service management protocols and standards