Description:
What you’ll do:
✅ Drive Problem Management using ITIL best practices
✅ Conduct RCA & manage Known Error Database (KEDB)
✅ Collaborate across teams to resolve recurring incidents
✅ Deliver reports, KPIs & process improvements
What you bring:
✨ 3–5 years in Problem Management (ITIL)
✨ Strong RCA & ITSM tools experience (e.g., Remedy)
✨ Excellent communication & analytical skills
✨ ITIL Foundation (preferred) | Banking background (plus)
| Organization | Marc Ellis |
| Industry | Management Jobs |
| Occupational Category | Problem Management Specialist |
| Job Location | Riyadh,Saudi Arabia |
| Shift Type | Morning |
| Job Type | Full Time |
| Gender | No Preference |
| Career Level | Experienced Professional |
| Experience | 3 Years |
| Posted at | 2025-08-18 4:38 pm |
| Expires on | 2026-01-04 |